ORDER POLICIES

PRICING                                                                                                                

If you are interested in finding out more about custom signs pricing, or in creating a custom project, please fill out the application form on our contact page. Your quote will be specifically prepared based on quantity, items included, and design preferences to match your unique wedding needs. Prices quoted are subject to change without notice.

SHIPPING                                                                                                              

All orders ship via UPS ground unless requested otherwise. Orders within the domestic U.S. will arrive 3-4 business days once shipped. The Paper Vine is not responsible for errors made by the buyer, such as errors in the shipping address provided.

REPRINTS                                                                                                            

Once you sign off on the digital proofs, your are approving the design/s to be printed exactly as they appear within the digital proofs. The Paper Vine will in no event be responsible for any inaccuracies that might be found after that point. If an error in text is found after the point of approval, we will adjust the design at no additional charge. However, if printing of the initially approved proof has commenced, the client will be responsible for all applicable reprint fees.

RETURNS AND REFUNDS                                                                                                                                                                                                            Due to the custom nature of our products, all sales are final and design deposits are non-refundable once design proofs have been created. The Paper Vine cannot offer returns, refunds or exchanges in the event of cancellations or event changes.

Cancellations must be made within 24 hours for a full refund.